Whether you are relocating to a new home or office, hiring the services of removalists inner west can make moving easy. Although you may choose to move things yourself, it requires more effort, time, and attention. Also, with a removalist, you can rest assured that the right equipment will be used to remove and transport your properties.
When you choose a removalist with a solid reputation, they can help to take care of the entire removal process without any issues. Sadly, some operators don’t offer quality services. This is why you need to be extra careful when choosing a removalist.
What Are The Most Common Issues With Unprofessional Removalists?
One of the most popular complaints people make is concerning property damage. Imagine trusting people you thought were experts to handle your valued possessions, but when you open your boxes later, you realize they have dents.
Sometimes, customers also make complaints about false advertising. Certain removal companies give false information during advertisements, saying they have insurance when they don’t. So when an unplanned event happens, this causes complications for them.
Another problem you might experience with an unprofessional removalist is a late arrival. After agreeing on pickup and delivery time, some removalists have a habit of arriving late. This might look unimportant, but every moment counts for busy people.
Additionally, some customers have also reported that some removalists don’t have the appropriate vehicles and equipment. This could cause poor handling of furniture during movement or cramped furniture.
Another major complaint people make is about payment. Some removalists ask for payment upfront, even if it’s not what was stated in the contract. Unfortunately, some customers end up agreeing to this system because they’re scared of what will happen to their belongings if they don’t do as they want.
These issues mentioned above create unnecessary stress for home or office owners. Due to this, it’s important that you only hire a professional removalist to handle your moving needs.
Useful Tips You Can Follow As A Consumer to Protect Yourself?
If you don’t want to experience any of the issues mentioned above, there are some guidelines you can follow. These include:
Do Proper Research
The importance of doing adequate research before hiring a removalist can’t be underestimated. Hiring the first company that shows on your web search could seem convenient, but it could turn out to be a big mistake.
Also, having just one option won’t give you the kind of flexibility you need. When you get quotes from three companies or more, you’ll be able to make comparisons. Some of the things to consider here are their level of responsiveness, service options, and reviews. If you’re diligent enough, you’ll be able to make the right choice.
Before you hire a removalist, you need to find out what previous clients have to say about their service. However, it would be best if you kept in mind that customer experiences differ among people. There are certain instances where people complain even about the slightest things. Some of them only want to spoil others’ reputations. Or are asking for the impossible.
But if you can take the time to study the feedback pattern of previous customers, you’ll be able to figure out if the organization is reliable. You will also be able to tell if some comments are genuine or not. Additionally, you should also check whether the company is a part of an elite group.
Estimate The Volume Of Goods
As you’re checking out details about the company you want to hire, you also have a part to play. You need to make a list of things you would like to get removed and send it to the removalist. This will help ensure they bring the appropriate tools and equipment for the job.
Ask About Insurance Details
Before hiring a removalist, it’s also important to know if they have an insurance plan. Additionally, you should know what items their insurance covers. You could assume a valuation coverage will cover all your belongings, but you might be wrong.
You should also ask what processes you need to avoid if you want your insurance to be intact. For instance, if you packed your boxes by yourself, with the supervision of the removalist, it could be hard for you to claim insurance if your belongings get damaged. Insurance may not also cover natural occurrences like tornados, fires, and others.
It’s also advisable to take photos of your furniture before it’s moved so you can have evidence to show in case any part is damaged during movement.
Checking the criteria mentioned above before choosing a removalist can help to ensure you make the right choice.